FAQ

What is your processing time? Our processing time is 2-5 business days PLUS shipping time.

Do I need to provide an edited photo? Nope! Just upload any photo and we will do all the editing for you.

Do you offer returns? We do not offer returns on customized orders unless we have made a mistake with the order. 

Will I receive a proof?  Yes! We send a proof before we finish up your order. If we do not receive proof approval within 24-48 hours we will ship as is. If an item has been requested to receive rush delivery, we may not be able to wait for proof approval in order to get the item to you in time. 

Do you have expedited shipping options? Yes! There are a variety of shipping methods to choose from.

Do you offer printable party decorations? Please find our printable party decorations here: https://www.shoppinkfish.com/pages/shop-digital-printable-products